Customer Testimonials

Greg P
2017-06-10, 15:34
After replacing many units in my life,I have to say that working with Fred was by far the best experience.

Not only did he give a fantastic price, but he was able to schedule quickly and explain the process to me with minimal knowledge about HVAC units so that I fully understood the issue and all my potential solutions.

I would (and have) highly recommended Fred to family and friends and would not hesitate to call for my future HVAC needs.
Steven R.
2017-05-17, 22:02
I contacted Dr. Fred for a second opinion on a costly quote from a big-name local HVAC provider. When he arrived, I noticed that he looks identical to his logo. IDENTICAL. While inspecting my unit, he showed how the different components operate. He is experienced and licensed, but his prices are considerably less than the big-name HVAC companies around town. He has a firm handshake and gentle eyes. Frankly, I wish my medical doctor was as good as Fred. Five climate-controlled thumbs up.
John Johnson
2017-05-03, 12:19
Why do HVAC units always break on a weekend? Well, Mr. Yates (owner at Heat & Air Doctor) did not hesitate to come to our house on a Sunday to troubleshoot the problem. He was friendly and courteous, and an obvious professional that really knew how to quickly assess the problem with our unit. The fix required that a part be ordered and Mr. Yates took care of that by ensuring it was shipped overnight for installation Tuesday. He kept us informed during the short wait for the part to arrive and immediately returned to our home as soon as the part was received. He quickly completed the installation, tested the HVAC thoroughly and made sure the area was cleaned-up before leaving. Lastly, Mr. Yates operates his business with a high degree of integrity, and prices his services fairly (a rare thing today). I have already recommended him to a neighbor that is not satisfied with a competitor.
Smith
2017-04-17, 23:24
Fred was extremely nice and helpful. He was very timely even on a holiday weekend. I would recommend him to anyone with HVAC issues.
Sandra Brown
2016-07-08, 12:05
The Heat & Air Doctor (Fred Yates) is the best! He is knowledgeable, friendly, expedient, & thorough. He explains the problem & what is necessary to fix it. His cost is better than other repair services I have checked. His professionalism shines through his work ethics, service & price. I would recommend him to anyone seeking heat & air service.
Customer through Square
2016-06-15, 15:48
“Fred treats his customers very well. When I call Fred answers and gets to me as quickly as he can. I use him in my Real Estate Business and at my personal home.”
Customer through Square Inc.
Service Call
2016-04-22, 12:42
“Very professional and fast service as always.”
Customer through Square Inc.
Square
2016-03-29, 15:01
"We had such a wonderful experience. He was so helpful, knowledgeable and professional. Would recommend him to anyone!”
Guest
2016-03-28, 19:03
My husband and I had him come out and replace our whole system. He was so kind, timely, professional and efficient, we would encourage everyone to use him! So thankful we were referred to them!
Diane Crawford, Keller Williams Realty
www.DianeCrawfordHomes.com
2015-11-10, 14:10
Fred Yates is THE most honest, ethical, and hardworking HVAC contractor I have ever had the pleasure of working with. He is my go-to guy, not only for my own personal HVAC needs, but those of my clients as well. I know that whenever I, or one of my clients, contact him, he will deliver great results at a fair price. Call him today -- you'll be glad you did!

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